IMPORTANT: Before you start, make sure your C920 webcam(s) are connected directly to a USB port on your motherboard and not connected to a USB hub as it can cause additional issues. NOTE: You will need an Administrator account to perform the following steps. How to switch from Logitech to generic drivers NOTE: You can always revert back to the Logitech drivers by reinstalling LWS from the Logitech website.
Microsoft Camera App on Windows 8 and Windows 10 (installed by default on Windows 10).In addition to the fix detailed below, we recommend the following software if you plan to use multiple C920 webcams simultaneously: NOTE: Because the use of Logitech Webcam Software (LWS) requires the Logitech drivers, you will not be able to use LWS if you plan to use multiple webcams simultaneously. You can switch from the Logitech drivers to generic drivers to resolve the issue.
These issues can be the result of a problem with the driver. If you have multiple C920 webcams connected and are using them simultaneously, you may experience the following issues:
